Andaz Mayakoba Review

Escape to paradise in Mexico at Andaz Mayakoba. Located in the gated Mayakoba complex, this secluded beachfront resort is nestled on the coastline of the Mexican Caribbean surrounded by vegetation and nature.

When you arrive at this stunning resort, you will instantly notice it’s where style meets nature and hospitality.

Andaz Mayakoba’s 214 guestrooms feature stylish amenities and a refined collection of artisan décor. Rooms and suites overlook crystal clear lagoons, mangrove and resort gardens, the golf course, or spectacular views of the Caribbean Sea.

Andaz Mayakoba offers luxury accommodations that immerse you into the local culture and arts, access to a beautiful white sand beach, two swimming pools - one in each of the lagoon and beach areas of the resort, access to a world-class golf course, Mayan rituals at Naum Spa, plenty of outdoor activities and incredible gastronomy experiences.

This review is based off of our personal stay in September of 2020. And don’t forget, if you are planning to stay at Andaz Mayakoba, book through Hyatt Privé to take advantage of exclusive complimentary extras like a confirmed room upgrade (confirmed within 24 hours, if available), $100 resort credit, daily breakfast and a welcome amenity. To request Hyatt Privé rates, just visit liveluxetravelco.com/hyatt-prive.

Andaz Mayakoba is a hidden gem in the Cancun/Playa del Carmen area as it offers relaxation, a chance to connect with nature and more.

Our Room

During our stay at Andaz Mayakoba, we were upgraded to a Beach Area Suite. While we stayed in a suite for our stay, it’s worth calling out that all of the guest rooms have a furnished terrace, stocked mini bar, walk-in rain shower, double-sink bathroom, Bluetooth speaker, robe and flip flops, individually controlled air-conditioning, blackout curtains, Nespresso coffee maker and a flat screen TV.

The Beach Area Suite is 1,100 square feet and features one king bed, a private terrace with plunge pool, a lagoon view near the beach and a spacious workspace.

The Beach Area Suite is a true one bedroom suite that offers a separate living room and bedroom. The living room features a sleeper sofa, Nespresso Coffee Maker, mini fridge, workspace, and a TV.

The bathroom in our suite was quite spacious although it’s quite long and skinny. The bathroom features a double vanity and walk-in rain shower.

Andaz Mayakoba features local toiletries in reusable containers in an effort to be a little more eco-friendly.

The private terrace with plunge pool makes for the perfect place to drink your morning coffee, spend and afternoon lounging with your significant other or a place to enjoy a nightcap.

Amenities

Andaz Mayakoba features a beach club & two resort pools, Naum Welness & Spa, four on-site restaurants, KIMBO Kids’ Club, and plenty of water & land adventures.

Pictured above is the lagoon area pool which was closed during our stay in September of 2020 due to COVID and the resort keeping guests to the beach area.

The fitness center pictured above is the permanent fitness center, but it was closed during our stay in September of 2020 due to COVID. Andaz Mayakoba has taken several pieces of cardio equipment along with the free weights over to the beach area and have setup a temporary fitness center. Even the make shift fitness center offered plenty of equipment to get a socially distanced, masked workout in.

Dining

Andaz Mayakoba features Cocina Milagro (main restaurant located in the lagoon area), Tinta del Pulpo (all-day poolside Mexican & International cuisine located by the beach area pool), VB (vegan options located by the beach area pool), Sotavento (Mediterranean beach grill), and Casa Amate (Signature Dining experience located in the lagoon area next to the spa).

During our stay we dined at Tinta del Pulpo for breakfast and for an afternoon snack.

For breakfast we had the Croissant sandwich and the Chilaquiles. When in Mexico Chilaquiles are always a good idea for breakfast.

VB (short for Vegan Bar) is one of Andaz Mayakoba’s newest food & beverage outlets and let us be the first to tell you, the vegan fare they are serving up is delicious. We tried the rice balls salad, the corn caesar salad, and a few other items.

We also dinned at Sotavento for dinner on our last night and this Mediterranean grill on the beach offers the perfect way to end the day with the ocean breeze. We indulged in the capresse salad, steak and the roasted onions with blue cheese.

If you’re looking for the ultimate dining experience, talk to the concierge about setting up a private dinner on the beach. We had a private candlelit dinner on the beach for our anniversary and it was one of the most romantic things we have ever done.

Here is an insider tip for you. If you’re looking to truly experience all that Mayakoba has to offer and immerse yourself into the three ecosystems that exist within the 620 acres of the complex, then you should take the Mayakoba connection. Andaz offers an eco-tour aboard the Mayakoba connection which is a 30 minute boat tour through the lagoons of Mayakoba.

We were even lucky enough to arrange to have a morning eco-tour with breakfast served on the boat. We enjoyed a delicious breakfast while watching a myriad of indigenous species of birds, fish and mammals.

Service

Andaz Mayakoba and their staff truly treat you like family when you’re at the resort. Each time we had a meal the waitstaff truly made an effort to get to know us. By our last day we were so sad to leave because it felt like we were leaving part of our family behind.

From the moment we arrived, to getting us checked-in and our luggage delivered to our room, everyone we encountered at this resort was super helpful and accommodating.

How are they handling COVID?

How is Andaz Mayakoba handling COVID? They are following all state and local government regulations and Hyatt’s Global Care & Cleanliness Commitment. All of the staff were wearing masks and they were enforcing that guests have their masks on while moving through public areas. And there were tons of hand sanitizing stations setup throughout the resort for guests safety and convenience.

Andaz Mayakoba a pretty large resort and with COVID they had made a few changes that was different from our previous stays.

• The biggest differences were the permanent fitness center was closed and there was a temporary fitness center setup at the beach area next to Tinta del Pulpo.

• Lagoon area rooms, pool and all amenities were closed including the the Spa, Casa Amate and Cocina Milagro.

• The check-in process was completed at Tinta del Pulpo rather than the Santuary where you get dropped off at.

Overall Impression

Andaz Mayakoba is an inspiring, vibrant & modern destination. And that’s why Andaz is the perfect place to experience modern Mexico through vibrant decor, colorful local artwork, unique experiences and authentic cuisine give you a taste of Mayan culture.

If you haven’t been to Mayakoba, it’s the perfect place for relaxation, adventure, wellness and to experience authentic Mexican culture. Mayakoba is home to a spectacular stretch of white-sand beach overlooking the turquoise waters of the Caribbean sea.

Extra Perks

And don’t forget, when you book Andaz Maykoba with Live Luxe Travel Co., through our Hyatt Privé partnership, you’ll receive a $100 hotel credit to use on dining, daily breakfast for two, a confirmed room upgrade, and a welcome amenity.