Solaz, a Luxury Collection Resort, Los Cabos Review
Our Verdict
The Solaz, a Marriott Luxury Collection Resort, Los Cabos offers plush accommodations with modern architecture, an incredible infinity pool with a great view of the ocean and top-notch service. This review is based off of our personal stay in February of 2020. And don’t forget, if you are planning to stay at the Solaz, book through Marriott STARS to take advantage of exclusive complimentary extras like a room upgrade (if available at check-in), $100 hotel credit, daily breakfast and a welcome amenity. To request Marriott STARS rates, just visit liveluxetravelco.com/marriott-stars.
If you are looking for a five star resort in Mexico, then look no further than Solaz. From the moment you drive up to the resort be prepared to be amazed by its modern architecture. With the use of stone and other natural materials like metal and wood, the resort feels very sustainable.
Solaz Los Cabos
Solaz, a Luxury Collection Resort, Los Cabos is rather new compared to other properties in Cabo. For those who aren’t familiar with the Solaz, the resort is broken into three sections, the Solaz, a Luxury Collection Resort, Solaz Residences and Solaz Signature Suites. This might make you say, hold it right there, this place sounds huge with three properties in one. But let us be the first to tell you, it’s not. The Solaz, a Luxury Collection Resort portion of the property is only 128 rooms. And the entire resort sits on 34 acres so there is plenty of room for everyone. And the resort never felt crowded!
Our Room
During our stay we stayed in an Ocean View Plunge Pool King room. But all of the rooms at Solaz are made for a luxurious getaway. Our room was quite large at over 850 square feet.
The ocean view rooms with plunge pools are like having your own villa. When you walk in, you step into a private courtyard that features an outdoor shower. And then you walk through the room to get to the back patio which features a hammock and the plunge pool.
The room has a very open concept along with a minimalistic design using sustainable materials.
The marble and wood bathroom vanity with floating lit mirror sits in the middle of the room with a separate room for the shower and for the toilet. The indoor shower opens up to the outdoor shower and private courtyard via a sliding glass door.
Solaz, like most Luxury Collection properties, features BYREDO toiletries. While you know some of our favorite hotel toiletries are Le Labo, we didn’t mind the toiletries by BYREDO.
Overall the room was very spacious and had an abundance of technology with buttons and a remote to control everything including chrome cast and airplay capabilities. The one thing we would have liked to have seen in the room is a desk to work, just because we work from the road so much.
Amenities
Solaz has plenty of amenities to offer on property. There are a total of six restaurants on the property, several pools, hot tubs, an amazing spa and state-of-the-art fitness center.
Do yourself a favor, and if you don’t schedule a treatment, at least get a day pass and enjoy the spa facilities. They’re quite incredible. And we fell in love with the heated chairs (which we almost fell asleep in) and enjoyed the hydrotherapy experience consisting of Jacuzzi, plunge pool, normal temperature pool and a salt water pool. The spa facilities also offer locker rooms with a steam room, sauna and heated chairs to relax.
For everyday essentials like snacks, beer, wine, alcohol, mixers, medicine, sunscreen and apparel there is also a store located on property. And the small market has a coffee shop that serves Starbucks coffee and a pizza counter. The first night we arrived at Solaz Los Cabos, we didn’t feel like sitting through dinner. So it was nice to just order a pizza and sit on our balcony enjoying the absolutely perfect weather.
Dining
During our stay at Solaz we had the opportunity to try out several of the food and beverage outlets including breakfast at Cascabel, dinner at La Deriva, dinner at Mako, dinner at El Cardon and coffee at Arabica.
If we had to choose between La Deriva and Mako, let’s just say, that’s hard. So you definitely need to try both. The Italian food at La Deriva was incredible. And the seafood and steak selections at Mako were also quite good.
But with that being said, our dining experience at El Cardon for dinner was pretty disappointing. The service wasn’t nearly as attentive as other restaurants like Mako and La Deriva. And the food wasn’t as good either, especially the over-cooked chicken we were served. So when we return, we’ll likely be skipping El Cardon.
Not all hotel breakfasts are created equal, but the breakfast at Solaz is incredible. Breakfast is served buffet style, but there were plenty of pastries, cereal, fruit, charcuterie, hot dishes and eggs made to order. And the best part is that hot items changed daily so you don’t get tired of eating the same things.
One quick note, is that if you have a resort credit like we did through Marriott STARS, you can only use that credit at food and beverage outlets that are owned and operated by Solaz, a Luxury Collection Resort and not the Solaz Signature Suites. That wasn’t disclosed to us at check-in.
Solaz, a Luxury Collection Resort owns and operates Cascabel, Mako, Al Pario and Arabica Coffee and Lounge. The other food and beverage outlets such as La Deriva, El Cardon, Erizo Cocina De La Baja, Olas Atlas, and Deli Dunas are owned and operated by Solaz Signature Suites.
Service
The service at Solaz is what you would expect at a five star resort. While we wish we could say that the service was flawless, we did encounter a few hiccups during our stay.
During the second day of our stay, we were approached by the pool manager as we were leaving the pool area. He asked if he could reserve us chairs on the front row of the pool for the next day. We thought this was a very nice gesture and were looking forward to being in a prime location next to the pool. The next day when we got to the pool, we told the pool attendant that we were supposed to have chairs reserved right up front. He told us to wait and went to check with a colleague. About 10 minutes later he returned and said no one knew what we were talking about. It was a little disappointing to be offered something and then not have the opportunity to enjoy it.
Also, while at the pool, there was a day that we ordered drinks and about 25 minutes went by. When our waiter returned he didn’t have our drinks. As soon as he looked at us he realized that he had forgotten our drinks and quickly went to go get them. Nothing major, but again minor issues.
And the last and final hiccup we had during our stay is that we had two separate reservations which had been pre-communicated to the resort via email multiple times before we arrived, asking to ensure that both reservations were linked. At check-in the front desk agent didn’t seem to realize we were staying longer than the first reservation. It took a few minutes to get this all sorted out, and after this interaction, we figured we wouldn’t have any additional issues. On our second to last day we returned from the pool and our room key wouldn’t work. We had to go to the front desk to ask for new keys because yet again the reservations still weren’t linked.
Overall Impression
This ultra luxurious pet-friendly resort, is just 25 minutes from San José del Cabo International Airport, and is the perfect spot to vacation in Mexico!
The only complaint we have about the Solaz is the road noise. The main walkway that leads from the lobby to the pool is like a funnel and you can hear the cars passing by out on the highway. The resort has music playing softly all over to try to reduce the impacts of the road noise, but you can still hear it and you could even hear it at times from the inside of our room.
But again, we loved this resort. And we will most definitely be back.
Extra Perks
And don’t forget, when you book Solaz, a Luxury Collection Resort with Live Luxe Travel Co., through our Marriott STARS, you’ll receive a $100 hotel credit to use on dining or at the spa, daily breakfast for two, a room upgrade (if available at check-in) and a welcome amenity. All while earning Marriott Bonvoy points and tier credit for your stay.