HERA - Accor’s Preferred Program

As a Live Luxe Travel Co. client, you'll be eligible to receive unique value-added benefits and VIP status as part of your stay at Accor hotels & resorts around the globe. Benefits include room upgrades, complimentary breakfast and hotel and resort credits!

HERA Exclusive Benefits Include: 

  • Room upgrade (to the next room type category, if available at check-in)

  • Daily complimentary breakfast for 2 guests per day

  • Credit to be spent during the stay (50 or 100 USD or USD equivalent - conversion rate is determined by the hotel)

  • Early check-in & late check-out

  • A VIP Welcome (greeting & amenity)

Want to know what properties participate in HERA?

How to Book a HERA Reservation

1. Contact Live Luxe Travel Co. with your booking request using this form.

Please note: all requests are answered within 24 hours.

2. Live Luxe Travel Co. will respond with the HERA rates and included benefits.

3. Live Luxe Travel Co. will need your billing information, phone number, ALL number and a valid credit card to make your reservation.

4. Once the reservation has been made, you will receive an email confirmation directly from the property and you will see the reservation in your ALL account. It’s really that easy.

 

HERA Frequently Asked Questions

  • Live Luxe Travel Co. offers complimentary hotel bookings for hotel or resort stays of $500 USD or more per reservation. For those stays that do not meet the minimum spend, we charge a non-refundable booking fee of $25 USD per reservation, at our discretion.

    The Live Luxe Travel Co. hotel booking service is best for clients looking to take advantage of our preferred partnerships at participating hotels and resort. Please note that this service does not include research, hotel or price comparisons, or concierge type reservations.

    With our complimentary hotel bookings, that meet the eligible spend requirement, we allow one price adjustment or change to the reservation. Any additional changes or price adjustments will be subject to a $25 non-refundable booking/service fee.

    For more custom planning including full itineraries, we offer tailored planning services which include destination guidance and detailed itineraries.

  • Some brands such as 21c, 25hours, Angasna, Banyan Tree, MGallery, Mondrian, Movenpick, Pullman and Sofitel require a 2 night stay for Accor HERA benefits.

    Please note reservations are subject to $25 USD non-refundable booking fee if reservation isn’t $500 USD or more.

  • The HERA rate should reflect the best available rate.

  • Yes!

Request HERA Rates

For more information, including rates or to book your next Accor stay, please fill out the form below.

 

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